Business Leaders Of Tomorrow
Readers Comments

Good Morning,

 

Randal,

Absolutely brilliant list. I've rarely seen it so clearly captured. Would that every manager and employee post these symptoms in their work space. Every time they face a problem, they could scan your list and find the culprit. If one would simply chart those process failures over time, I suspect such data would go far in helping leadership identify key areas of weakness in each organization's management. I were king, however, I would add one powerful diagnostic point to your list.
 
Unrealistic delivery deadlines given by managers who don't understand the processes they manage.
 
Having worked on both sides of the equation (manager & employee) for the past 17 years in a very high pressure production environment (television/music/radio) I can tell you that there have been occasions where the people who have managed me have had no grasp of the processes they supposedly manage. Such types often reveal their gross incompetence when they issue silly delivery deadlines that scream to the people they are managing one simple overarching fact "I have no idea what you are doing, how to do it, or how difficult it actually is... just get it done!"
 
Such situations are breeding grounds for many of the symptoms like the ones you captured in your list. Things like "procrastination", "management by crisis", "lack of written deadlines", etc. can be traced back to those reactive situations that arise when employees are managed by folks who are obviously uniformed about the process they supposedly manage. The employees become paralyzed because they know they are managed by someone who is not qualified to either perform or audit that process. Massive loss of employee confidence results, and symptoms like those on your list pop up like dandelions in a spring lawn.
 
How did such types become management, you ask? Well, people who work for these types often ask the very same question. As you know, the answer often has more to do with bravado, swagger, one's fraternity house connections, a snap judgment in years past by someone long gone from the organization, the nice tie they wore at their interview, even family relationships within the organization, old college friendships, and a host of other foolish non sequiteurs.
 
On the plus side, when management deals with incompetence at these levels, confidence on the part of those actually creating the products and services increases, often dramatically. Results follow, both in the bottom line, as well as in the more intangible areas such as employee retention, job satisfaction, innovation, and heroic esprit de corps.
 
Thankfully, I am not in a situation where my managers are such types, but I am sure that there are many who are in today's business environment. I pray that I will not be a poorly informed and ignorant manger in my own position.  :-)
 
Warmest regards,
 
Keith Lynch
Program Director
Family Life Today

 

 

 

 

 

I just wanted to tell you what a wonderful Monday morning I had with Greg, as we are in the middle of second OT book and continually start are week in the Word of God.  I can help but to think about how you impacted my life, and want to thank you and I do want to take the time to count my blessings as your latest tip talked about.

 So thank you and most of all thank God!

Please add Greg to the Coaches Tips email list, I think he is ready.

Your brother in Christ,

Dano

Your words have provided great leadership and courage for me. I leave for my Honeymoon next Friday and would love to have this book to read while away.
 
Happy New Year and Thank You.
 
Richard

Hi, brother..........

We have a great resource for you!

This is a highly recommended daily set of coaching pointers to help you grow in your relationship with the Lord Jesus and learn effective techniques of sharing your faith and living more righteously.

It is especially recommended by one of our dear brothers, Rod Walti, whose father Randal Walti is the author of this excellent advice.

I have attached a sample article, showing the kind of advice Randal gives us on a daily basis.  I'm sure you will find it profitable and rewarding.  If so, why not subscribe to the daily "Coach's Tip", and start taking advantage of Randal's coaching skills?  You can "unsubscribe" at any time, if you decide it's not for you.

Of course there's no obligation, but after reading the article below, if you want to subscribe, please send an email to: 
                                                                                                                     ceo-coach@buslifetoday.com

Randal,

I am enoying your series on, "Why We Go To Work".  It was
one of the first book studies I recall going through when I got
into CBMC.  Ron Detjen was the leader and we meet in his
office on Narbonne Ave.

Phil Downer has some speaking engagements in Southern
California the last weekends of April and wants to stay over
during them.  We are looking forward to his visits.

I'm starting to get together with Mike Randall regularly on
Fridays for lunch.  His position at The Daily Breeze is extremely
stressful and I guess I am about the only Christian contact he gets
to have during the week.  He can't even make the 7:00 AM
groups on Tuesday and Wednesdays.  He is talking about
retiring but is still a few years away from Social Security or
his pension.

I guess you know Rod is getting more and more involved in
RHCC. YIC, Hal

Thank you, sir, for your gentle "slap" to open my eyes and ears a little.

Jim

.
He made the heavens